All
Last updated
Last updated
The "Tab all" displays a list of connected Fanpage/Shopee/Lazada/Zalo OA to Nobi Pro and connected to Nobi Chat. Here you can merge different chat channels into one group chat.
To merge chats, please follow these steps:
Step 1: Click on Group Platform/Fanpage
Step 2: Enter group chat name
Step 3: Select at least 2 connections
Step 4: Choose one of two ways.
Choose Group and go on (The system will save the newly created group chat and take you to the conversation page)
Choose Go to selected conversation (The system will take you to the conversation page without saving the group chat)
**Note:
Only Fanpages/Shopee/Lazada/Zalo OA that have connected Nobi Chat will be grouped into group chat.
If there is no Fanpage/Shopee/Lazada/OA connected to Nobi Chat, the Platform/Fanpage Merge Mode button will not be clickable.
You can enter Platform/Fanpage Merge Mode at all tab, Facebook tab, Shopee tab, Lazada tab, Zalo OA tab.
On the all screen, the search function will only search by shop name/fanpage/OA, not group chat.