Packing and Shipping

1. Close shipment

(1) Allow to change packing size when creating order: When this option is turned on, the interface for creating an order will display the package dimensions including length, width, and height for the staff to enter. Conversely, when this option is turned off, the display of package dimensions in the order creation interface will also be hidden.

(2) Set Order Volume: Some shops have the same unit weight as the shipping company, so this option will help users enter a default weight to match that of the shipping company.

  • By product weight: If you do not have a weight coin, turn on this option to determine the order weight based on the product weight.

  • Fixed weight for all orders (grams): Turn on this option to set a fixed weight for every order.

2. Delivery

(1) Self-delivery default: When this option is On, all orders will default to self-shipping; conversely, if the option is Off, it will default to the carrier with the lowest shipping fee.

(2) Default check to the shipping company after submitting the order: When this option is On, upon creating an order and pressing the Save button, the order will automatically be sent to the carrier. Conversely, if Off, the order will only be saved in the all orders tab, and an action must be taken to send the order to the carrier for it to proceed.

(3) Default check seller pay shipping fee: When this option is On, all orders will default to the seller paying the shipping fee. Conversely, if Off, the customer will pay the shipping fee for the order.

(4) Hide GHTK shipping options: If your system is connected to the Giao Hang Tiet Kiem carrier, when creating an order, the GHTK carrier's options will be displayed. If the user does not want to display these options, they can turn this option On to hide them. Conversely, if the user wants to choose the GHTK options, they can turn this option Off to display them.

(5) Default check priority for air freight: When creating an order with the option to prioritize air shipping, turning this option On will default all orders to prioritize sending via air carrier. Conversely, when this option is Off, it will default to the carrier with the lowest shipping fee.

(6) Set up shipping fee

  • Choose actual carrier shipping fee: Turn on this option to apply the actual shipping fees displayed by the carrier.

  • Fixed shipping fee option: Turn on this option to enter a fixed shipping fee for all orders placed on the system. When this option is turned on, the option to Cancel and resend the order if the shipping fee changes (GHTK) will be displayed.

(7) Set up default checking goods of orders: This setting will be saved and sent to the carrier to display whether the order allows customers to view or try the goods.

  • Allow viewing

  • Allow viewing and trying

  • Do not allow viewing

(8) Maximum order insurance value: Apply shipping insurance fee if applicable

(9) Default note for bill of lading: This note content will be the default when you create an order.

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